Visitor Services Assistant

Job Role: Visitor Services Assistant

Responsible to: Ticketing & Visitor Services Manager

Responsible for: Responsible for call handling, processing bookings via phone and in person, and providing support to customers who have booked via our website.

Contract: Part time permanent x 2 (alternate weekends)

Salary: £10 per hour

We are currently seeking a Visitor Services Assistant to join our team.

The Visitor Services team plays a pivotal role in ensuring that Game of Thrones Studio Tour is internationally recognised as a must-see attraction, by placing the guest experience foremost in their actions and by making an important contribution to our mission, vision and values. This is an outstanding opportunity to join a committed and enthusiastic team with responsibility for delivering an experience that celebrates and protects the artistic heritage of this landmark series.

We welcome applicants who have excellent customer service and call handling experience. This role involves greeting and directing guests boarding Boulevard shuttle buses and ensuring a smooth and timely delivery of service. As part of this role, you will be responsible for call handling, processing bookings via phone and in person, and providing support to customers who have booked via our website.

To view the full job description, click on the button below.

To apply, please forward your CV to [email protected] before 5pm on 30 September 2022, demonstrating how you meet the essential criteria.

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