Ticketing Systems Co-Ordinator

We are looking for a Ticketing Services Co-ordinator to join our Visitor Services Team.

Contract Type        Full-time permanent

Salary                        £20,000- £24,000

Pension                    Employer 5% Employee 4%

Holidays                   33 days per annum inclusive of bank holidays

Benefits                    Excellent benefits package

Learning                   In-house learning and development opportunities


You will be responsible for the maintaining and updating of the computerised ticketing system. To facilitate the team with technical troubleshooting, reporting, analytics and liaising with external service providers. To provide training and continuous support to system users. To maximise the system potential with regards to working with partners to develop ticketing packages, upselling opportunities, special events and corporate entertaining.


Essential skills and experience Applicants should have;

  • have a third level qualification in a relevant discipline such as computing OR
  • have at least two years’ experience in managing databases or management of an ecommerce system within a fast-moving environment.
  • Proficient in the use of Power BI.
  • Confident in working with external partners.
  • Fluent in the English language.
  • Excellent time keeping skills.
  • Flexibility of approach to working environment needs.
  • Excellent team working skills.


Desirable skills and experience 

  • Experience working with ticketing systems within in a Visitor Attraction.
  • Demonstrable experience of systems reporting and monitoring, with the ability to turn data into useful and actionable management information.
  • Knowledge of and interest in Game of Thrones Story.